EssayPro Review

Nowadays, there are plenty of websites eager to help you on your university journey. You’ve got a tough essay coming up that you don’t want to write? No problem. Find yourself an essay writing service (there are plenty), fill out your order, and get your work done quickly. 

But with the modern abundance of choice comes another issue: which one should you go with?

Finding legit Essaypro reviews on the web is a tough task. Some seem too technical, others have no proof for their conclusions. To help you make up your mind on whether you should use this service, I compiled a thorough evaluation of this specific service with my own experince, as well as any available proof included.

There are a few important factors to consider, so here’s a quick overview:

• Reliability
• Popularity
• Customer Support
• Quality
• Writers
• Money-Back Guarantee
• Discounts and offers

In contrast to some other essay writing services, apart from stating that they have been on the market for 7+ years, Essaypro does not explicitly state the date the company was founded. Well, at least I could not find that information on their website.

What I did find, is that the website was founded in 2012, stated in another review online. To find some form of proof, I searched Essaypro on Whosi.DomainTools, and this is what I got:

Overall, this whole situation is confusing. Some websites state that Alex Peterson and David Barrett are said to have founded EssayPro in 1997 in California, but there has been no info to confirm this. Other results list completely different company owners. Some Google results state that the Essaypro.com website was registered as early as in 2012, while others say 2014.

But as you can see above, the year of creation for this website is 2000. 

Perhaps, it would be fair for Essaypro to provide a little more clarity to their customers since it would make the services look more trustworthy. 

But at the end of the day, this is not the most important factor when trying to make up your mind on an essay-writing service. So don’t worry, Essaypro is not an illegal company and does not engage in fraud.

Popularity

Another relatively easy factor to determine and check is popularity. To do that, I searched Essaypro’s account on the two most popular social media platforms – Facebook and Instagram. Essaypro has gathered 6403 followers on Instagram. That might seem like a lot until you check the likes on their most recent post: there are three. This shows us that the majority of the followers are inactive users. 

To some it may seem suspicious, and some may even think that  Essaypro might be a scam. We know that Essaypro is a well-established company in the essay-writing business, so even if it got a few fake followers, it is clear that the reputation it has today is not based on follower counts.

Of course, it is not necessarily representative of the company’s success or reliability. Some businesses invest more in social media than others, which does not exactly make them more trustworthy and reliable. Nevertheless, it is a factor to consider.

They do, however, have another page filled with college-themed memes with a total of 77 thousand followers, which is a considerably higher number than before. Still, you will not find many likes or comments on their posts either.

Their Facebook page has gathered a total of 138 thousand likes and followers, but the situation with the comment section is identical to that on Instagram. Here, you can also find a rating, but it is only based on the number of people that have recommended or not recommended this service.

To be fair, it is worth noting that the specifics of the Essaypro’s services may not predispose users to demonstrate their involvement with it as a customer.

If we look at the following statistics on the Essaypro website, we can see that both Instagram and Facebook stats are slightly exaggerated. On the other hand, at the moment of writing this Essaypro review, they had a total of 65 thousand followers on Youtube.

It is tough to make a definitive conclusion based on this information, but do not be fooled by the numbers. Seems like the majority are just filler followers to make the service look presentable.

Other statistics might just be a tad more important than the number of followers on social media. While the wording is based on marketing techniques, and the stats might seem a little over the top, overall the numbers are not shocking. 

Plus, Essaypro is one of the leading essay-writing services on the market. If a company was to operate for a little over a decade (taken the company started operating in 2012) it would have similar numbers to the ones stated above.

Essaypro customer service

Once you visit the website, a very common feature immediately pops up right in the corner of your webpage. Of course, it is the Customer Support widget. There you can ask any questions related to the services and the company itself.

I posed two simple questions in two different chats. In one I got a response literally seconds late. However, it was a simple “What is the average price for an essay”, so the answer might have been bot-powered. The next one took a little longer, and no one seems to have a definitive answer to when Essaypro was founded, even Essaypro workers themselves.

The question in the other chat was left unanswered. Having two chats to go to simultaneously is an advantage, especially if one of them is unresponsive.

Apart from that, there are not many places you can go for help. On the ‘Contact Us’ page, Essaypro suggests you contact them in the pop-up chat. That, of course, might leave you with no response for a while, if no one is available at the moment. On the same page, all I could find was an email address. As we know, at times getting a response through email takes longer than actually solving the issue.

There is no phone number you could call, so if you want to get a quick response, your best bet would be on the pop-up Customer Support chat. 

Paper quality

Of course, writing a review without actually testing out the service would be unfair. So, to get the most trustworthy results that will help you in the choosing process, we asked our readers, who have had experience with Essaypro, to send us their papers for evaluation, along with their feedback. We received a lot of submissions, read through over twenty of them, but for the sake of making this Essay Pro review easy to read, we chose to use the three most typical essays.

We separated our review into sections, to help you navigate all the information we have gathered. The topics are ‘Motivation and Work’, ‘Self Driving Vehicles’, and ‘Steve Job’s 2005 Commencement Address’.

Grammar

One of the first giveaways of essay quality is grammar. Grammar is not something you can hope your professor doesn’t notice. In order to get a good grade, especially at the university level, it is crucial to have a fully grammatically correct piece of writing. So, let’s have a look at what we got.

The essay about Steve Jobs’ speech, which was the shortest of the three, was full of minor grammar errors, repetitions, and incorrect prepositions. We discovered about ten mistakes, which may not seem like much but can make a significant difference in your final grade.

Our second essay on self-driving cars was much longer, clocking in at 1962 words. We revealed approximately 16 errors in this text, which is twice as many as in the previous word essay, but keep in mind that this work is longer. Here are some examples:

The piece about motivation and work was the longest, with 3274 words. Of course, the amount of mistakes in this essay is also higher than in the previous ones amounting to 33 total. The majority of errors were ‘the’ articles; there were either unnecessary ones in the text or ones that were supposed to be there, but were not.

Fortunately, we did not find any spelling errors in either of the essays. Overall there were no grave mistakes but even finding the ones we listed considerably changes your first impression after reading.

While it is human to make errors, the essay writer bears the responsibility of double-checking their work to provide the promised top-quality service. It seems that minor mistakes are part of the routine for most Essaypro writers.

Overall, all essays have a clear structure and are easy to read. They do differ in style, for example the Steve Jobs essay is written in a more simple language, while the Motivation & Work one has more complex grammatical structures, due to the specifics of the topic, and various research points used.

All written essays were submitted before the deadline, and the majority of Sitejabber reviewers have had a similar experience. However, if you look closely, you will find a few unsatisfied customers that received their work late. Essaypro has a myriad of available writers, and I couldn’t expect all of them to execute their work perfectly. Sometimes, it’s just luck.

Plagiarism

Plagiarism is the most heinous of all sins in university essay writing. It is unforgivable, as any professor will tell you. Perhaps it is the one thing that will cause your essay to be disqualified. So it is extremely important that when you delegate your responsibility to a professional Essaypro writer, you get a 100% unique piece of work as the outcome.

To find out whether any of the essays were plagiarised we took each text and ran it through plagiarism-checking software. Surprisingly, Essaypro write-ups passed the test with flying colors. In all three essays, we found no signs of plagiarism, which is a huge plus in my opinion.

Free revisions

If the work you receive is not up to your standards or contains obvious grammar or logical errors, but you don’t have time to cancel your order because your deadline is approaching, companies will provide a certain number of free revisions. That means you can send your chosen writer any wishes and suggestions you might have to ensure you get exactly what your professor wanted.

In case the essay you receive is unsatisfactory in one way or another Essaypro offers unlimited revisions before you decide to request a refund. To some, it might seem like they are trying to delay the moment of refunding your money, but I think it is a great and fair way to reach an agreement between you, the writer, and the service provider.

Essaypro Writers

Essaypro claims to have top-ranked experts and professional writers working for their service. They even have a separate webpage dedicated to telling you about their authors.

This page has an interesting feature. It presents a multitude of writers’ profiles to you. You can click on them to see what topics the writer covers and read some Essaypro customer reviews about the work. 

Of course, there is no way of verifying whether the reviews are real, but it is a useful feature to have when choosing your helper.

In the essay pro Customer Support pop-up chat I posed the question: “Are your writers native English speakers?” Unfortunately, I got ignored twice so we don’t have an answer just yet. Essaypro does not explicitly state that they do have native speakers anywhere on their website.

Money-back guarantee

Sometimes things can go south, even with such established businesses as Essaypro. Usually, such companies have a Money-Back Guarantee to aid you in difficult situations, and Essay Pro is no exception. It is called a Refund Policy and all terms and conditions are clearly laid out on the website.

Making everything clear from the get-go ensures that customers don’t get any unrealistic hopes and expectations, and hopefully won’t leave disappointed. Unfortunately, that doesn’t always work that way.

So the conditions you have to meet to get a refund are as follows:

•       No Expert Assigned Yet
•       Late Cancellation
•       Late Delivery (partial refund if you still use the work)
•       Disputed claims
•       Accidental Duplicate Order
•       Two invoices received
•       Content originality

Essaypro also clearly states the cases in which you are not entitled to a refund. It is an extensive list that gives answers to the most asked questions on this topic and is definitely worth a read. I really appreciate how well this company approaches the Refund Policy terms and conditions and explains it all in a simple and clear manner.

Pricing

If you’re a student it is important to know your budget and the amount it will cost you to get a custom-made essay before you place an order. Essaypro doesn’t make this easy: I could find no rate calculator on their website. The Custom Support Chat came in hand, and I got the following information:

This is average pricing for such services (although nearing the lower side), but to get a more precise rate for your custom essay you will have to start placing an order. Inconvenient, to say the least.

So, how does Essaypro work? Essaypro features a bidding model. This means that once you place your order writers will offer their own rate for your piece of work. From there on you can choose your writer and the best price for you. The prices can range drastically depending on the bids.

Payment options

You can pay with Visa, Mastercard, American Express, or Discover. When using the Essaypro mobile app, you can pay with ApplePay or GooglePay. I would say, that is a good range of payment options, although adding something like Paypal to the list wouldn’t hurt.

Discounts and offers

In contrast to some other competitors in this niche, Essaypro does not offer any initial discounts as you visit the website. Browsing through their FAQ, I found out that they can offer personal discounts if you meet the following conditions: 

Also for big batch orders, they offer a 40% discount that is automatically applied to your order at the end. But if you are determined to find a discount, searching one up on Google and copying a promo code will be no problem. Another option would be to sign up for the Essaypro newsletter to get regular updates (and discounts)

Reviews

EssayPro has 14,817 reviews on Sitejabber with an average rating of 4.76 stars, but none on Trustpilot. (I couldn’t find the company page on linkedin.)

The rating distribution on Sitejabber is as follows:

The majority of the reviews are, of course, 5-star ratings. As you may know, it is not uncommon for companies to buy positive reviews to gain more customers. Similarly, rival companies can order negative reviews to be written on a specific review platform. This makes it difficult to determine which ones are fake, and which ones are real. 

But let’s look for common sentiments among the reviews we have. I decided to look at the 2-star reviews. The most common concern is the payment process. Here are some of the reviews:

If you want to find some more in-depth reviews, you can search reddit, but be wary of fake ones.

To conclude

No doubt, Essaypro is an established business in the essay writing niche. They have been on the market for a while, but even such companies are prone to mistakes and inconsistencies. You may ask, is Essaypro a scam? One thing I can say for sure is that Essaypro is a real business.

Overall the quality of their services is quite high, but as we have seen above the essays contain plenty of mistakes. Of course, you can always request revisions, but it would be much better to get a high-quality result from the get-go.

Do you think this service is worth it? It is up to you to decide.