So, you are looking for a site to help you with your research, writing, editing, or proofreading, and there are many choices. PaperHelp is one of the many considerations you may have to make during your search. 

The service claims to be cost-effective, plagiarism free, and reliable. You might be wondering right about now, is PaperHelp safe? Is it legal? Can I trust it? 

In this review, we look at everything there is to know about PaperHelp to find out if it is legit and worth checking out. 

About The Service

‘Is PaperHelp a scam?’ is one of the questions you should be asking about the service. The short answer here is, no. 

PaperHelp has been around since 2008, giving it ample time to gain a following and maintain a solid user base. In addition, it means the company has almost a decade and a half of experience (as of 2023) in providing writing services.

PaperHelp is active on social media, with more than 1,000 followers on Twitter and more than 4,000 on Facebook. The service regularly posts about discounts, tips for students, services, and testimonials. 

There is a YouTube channel you can check out, too, with over 1,000 subscribers. The channel posts videos that include how-to guides, feature guides, benefits, guarantees, and other pertinent material.

From: https://www.paperhelp.org/

According to PaperHelp, the service has seen more than 105,000 users. 

This sounds nice, but we do not just take the site’s word for it. So, is PaperHelp legit? The following sections aim to find out by thoroughly scrutinizing what they offer, the user experience, quality, support, cost, and more, for a clearer picture. 

How Does PaperHelp Work?

Academic work aims to test a student’s ability to complete pertinent tasks. So, does that mean that PaperHelp is illegal? Just, how does this work exactly?

Some may consider what PaperHelp does to be cheating, but it all comes down to what you intend to use the material for. That aside, what can you get here?

Though the PaperHelp website doesn’t break down what they offer into neat little categories, preferring to go with the categories you see below, we can break down the list of services offered into the following buckets.

1. Writing from scratch – You can get any type of paper written from scratch according to your instructions. The site claims to cover more than 70 disciplines, covering different types of formats and styles. 
2. Editing and proofreading – You can also get your papers proofread and edited to improve structure and clarity and achieve the desired style. 
3. Paper improvements – Let’s say you have some content that isn’t quite there regarding what is required. PaperHelp promises to help improve it by adding content, rewriting it to follow the instructions, and more. 
4. Calculations – PaperHelp does not just do the writing but also calculations for math assignments, including in subjects like physics, chemistry, statistics, economics, and more. 
5. Problem-solving –  PaperHelp can help you with problem-solving tasks, including short answer questions, multiple choice questions, case studies, etc. 

PaperHelp offers additional services that include:

• Plagiarism checking
• Up to 3 free revisions within 7 days of receiving the paper
• Refunds for dissatisfaction, cancellation, late delivery, and other issues. You can get a full or partial refund, depending on the situation
• Discounts and bonuses for new and returning customers.

What To Expect From The User Experience

From the home page, you can access the menu, which will take you to: services, ‘How it works?’, prices, ‘Our writers’, FAQs, Testimonials, an ‘Earn with us’ page, and essay examples. 

You can also calculate the price of Academic writing, editing, proofreading, and calculations using a free calculator on the page. At the bottom, you can access the ‘About Us’ page, terms and conditions, the fair use policy, the ‘Contact Us’ page, and the blog. 

There is a quick order form and an extended one. The quick form is not helpful, especially when you are new and unsure how this works. It appears as the default form, but you can click on the extended one to provide more details, so your task is done as accurately as possible.

Once you have filled in the required information in the form, you can go on to pay for the task and start tracking its progress to know how soon you can get it back.

For this PaperHelp review, we ordered an essay on ‘the ideal family.’ We specified the level and what else was required on the form, which shows up in this receipt-style summary.

Remember when we mentioned that you could get bonuses? While writing our review, we discovered that bonuses are real at PaperHelp. We were given a $5.4 bonus as shown below, which we can use when placing a new order. 

We also learned you can use the PaperTalk app to contact the support team and writers. Unfortunately, the app is only available for iOS users at the time of writing. 

PaperHelp’s Writers

The following are PaperHelp’s claims about its writers:

• All the writers have taken a comprehensive test before being hired. 
• There are quality checks on writers. 
• Writers chosen are native English speakers, cutting down on grammar and language gaps.
• Writers are tested on subjects they know and specialize primarily in that. 
• You are allowed to contact writers directly to discuss the order. 
• The writers are obligated to meet all the requirements provided, as well as deadlines. 
• The writers must ensure the context is authentic and 100% original. 

How well does the company do at delivering on these lofty promises of quality? Here is a snippet of some PaperHelp reviews left by people who used the service. However, as we all know, firms only show the finest reviews on their websites.

The Quality of Work At PaperHelp

Regarding quality, the service performs relatively well compared to its peers, according to customer reviews. However, it is worth noting that, as with any service, your chances of getting back the desired results depend on finding a service that stands out as trustworthy and reliable, no matter how you approach it.

The paper we got back has what we’d call stilted writing. It is average at best for a high school level, but that may not necessarily represent the entire company.

We found the work we got back lacked cohesiveness, overused citations, was repetitive and redundant with its presentation of ideas, lacked basic critical analysis, and lacked the personal voice we associate with essays.

The Support Service

PaperHelp’s support service is one feature that makes it stand out compared to its peers. When it comes to support, you can expect the following:

• 24/7 availability via live chat, email, Facebook Messenger, or phone. 
• Help with order placement, writer selection, progress tracking, revisions requesting, plagiarism reports, discount applications, and more. 
• Help with any technical challenges using the website or its features.

The support system is efficient and reliable and provides the help required to return your order as expected.

Understanding PaperHelp’s Costs and Discounts

Let’s discuss pricing now that you know what to expect from PaperHelp. 

Four factors determine the prices of this service; the number of pages, the academic level, the type of paper, and the deadline. Prices start from around $12 per page for a high school essay with a 14-day deadline and can go as high as $56 per page for a Ph.D. dissertation with a 3-hour deadline. 

Regarding payment methods, you can use encrypted and secure methods like Visa, MasterCard, American Express, Discover, JCB, Apple Pay, PayPal, Google Pay, and more. 

It’s safe to say PaperHelp’s pricing is not much of a departure. It is also good to know that any additional pricing details, including VIP support, plagiarism reports (standard or Turnitin), citations, and table of contents, are all transparent, as shown in the receipt below.

Does PaperHelp Have a Money-back Guarantee?

PaperHelp offers a money-back guarantee. According to the website, you can get a full refund if:

• You cancel an order before a writer is assigned to do it.
• You accidentally pay twice for one order.
• You find the work submitted unsatisfactory, and no writers are available to revise it.

According to customer reviews, you can also get a partial refund of up to 70% or 50% if:

• You cancel your order after a writer is assigned and over half the deadline has passed.
• You are unsatisfied with the quality of the paper and request a revision, but more than half of the deadline has passed.

To get the refund, you must contact the PaperHelp customer service support team via email, live chat, phone, or Facebook Messenger within 14 days of getting your paper. The case is reviewed before the refund is processed within 3 to 4 business days. 

What The Reviews Say About PaperHelp

Across the board, PaperHelp is perceived positively and, compared to other writing services, is rated average and sometimes above average. Let’s break down how PaperHelp is reviewed:

• PaperHelp has 3,923 reviews on Sitejabber at the time of writing, with an average score of 4.69 stars, showing that customers are generally satisfied with the service. On the site, it ranks 5th among the ‘academic editing’ sites category. 

Some of the negative PaperHelp customer reviews on reviews sites call the work subpar and warn users to avoid the service. On the other hand, the good reviews seem to like the work. 

The reviews are a mixed bag, a common trend among many of these services, given that you don’t get to choose a writer, and your experience may vary occasionally.

Our Verdict

Based on the paper we got back, PaperHelp doesn’t do much to stand out, but that is owing to the fact that you cannot choose writers, and you don’t always get the best. That said, we would hesitate to label the service inadequate, given that many praise it. Suffice it to say; it is a bit of a mixed bag like many of its peers. You would do well to pay for the best services for the higher tiers. Is it worth checking out? Given how many of these are scams, PaperHelp is worth checking out.