Studybay Review

This helpful and unbiased review is about the services offered by Studybay.
  • Reviews.io 4.8
  • SiteJabber 4.7
  • ReviewCentre 5
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Pros and Cons

+ pros
  1. User friendly
  2. A massive pool of professionals with diverse academic qualifications
  3. Money-back guarantee and warranty on projects
- cons
  1. Slightly stressful reviewing bids for the first time because of the diverse pricing and ratings

Specifications

  • Established
    2011
  • Owner
    Studybay
  • Support
    Chat, Hotline, E-mail
  • Amount of Experts
    +50 000
  • Minimum Deadline
    2 day
  • The Lowest Price
    10$
  • Available Payment Systems
    • Payment System
    • Payment System
    • Payment System
    • Payment System
    • Payment System
    • Payment System
  • Website
    studybay.com

Outsourcing academic writing is a contentious yet useful practice that most students are adopting. 

We’ve had many of these services recommended to us, and this time, we’re giving another a try. According to Studybay reviews and what we’ve experienced using the platform, this might be one of the best-value writing services you can get. Let’s dive deeper into that.

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How Long has Studybay Been Around?

According to the registration information found for the site, Studybay has been around since 2011, though the domain was registered on November 12, 2003. That means that the website has been up and running for eleven years, which shows that it has a lot of experience in the essay writing market.

On the website, Studybay reports helping over 3 million students since 2013, with over 50,000 experts joining the platform since its inception.

Over the years, the brand has also built a respectable social media following. Studybay, as well as countless reviews of its service, can be found on Twitter, Facebook, Instagram, LinkedIn, Pinterest, and YouTube.

Most of these platforms have a respectable number of followers for a brand of this kind. Studybay has 32,903 Facebook followers and 1,322 Instagram followers.

These numbers gave us the confidence that the student’s network is well aware of this company before we moved further into signing up and using it.

But there was another good sign of its reliability.

Based on the stats given on Studybay’s website, it has completed over 400,000 orders from 48,000 trusted clients over the years. Those are quite exciting numbers, and we were hoping we’d be among the over 48,000 satisfied clients once we start testing the service for this review.

Considering how long Studybay has been around, this huge number of orders may have come from a huge number of customers, as the site says.

The average user rating of 4.7 claimed by Studybay is also very promising. On their “About Us” page, previous clients provide reviews about their experience using the platform. Most of them are overwhelmingly positive.

That’s a good indicator that you’re dealing with a reliable service with a great reputation.

Studybay’s Support Services

You can only confirm the company is reliable if the customer support is stellar. According to numerous reviews, Studybay’s customer service is far from disappointing. From our experience, their client service personnel respond timely, efficiently, and professionally via multiple channels you can use to contact them, depending on your preference.

We got in touch with the customer support team from the get-go through email, phone, and the website’s live chat service.

The support team takes care of all issues, from simple problems with signing up to questions or complaints about an assignment, the platform’s services, or payments.

The customer service lines are open 24/7 on all channels, so you’ll hardly get caught with an urgent assignment that needs immediate attention.

How Does Studybay Work?

Before we could make an order with Studybay for this review, the first feature that struck us was the easy-to-use, carefully designed user interface. Navigating through the website requires only intuition, and the development team behind the platform did a fantastic job making the website user-friendly.

Before we could get rolling, we had to sign up. That process has also been simplified with two entries for your details and a simple button layout to select whether you want to sign up as a user or an expert.

Since we are going to test out the portal and its ordering process for this review, we signed up as a user, provided our email address and password, accepted the user agreement, and that was it.

After signing in to the website with our new account, we were greeted with our dashboard. It’s a simple screen that shows your task summaries on the left just under your avatar, notifications and active tasks at the center panel, and a toolbar at the top that links to home, The Studybank, specialist ratings, and a big green button titled “Create a Project.”

That button is what we were interested in, and it led us directly to the “Start a Project” screen.

Starting a project in Studybay takes eight steps. These are:

  1. Provide a title or question for your task
  2. Provide a description
  3. Attach any instructions from the professor or tutor
  4. Provide additional details about your task, such as:
    1. The type of project
    2. The subject
    3. The number of words
  5. Provide the deadline
  6. Provide the delivery time

You can optionally select auto-match, which automatically finds the best specialist for your project. This option highlights one of the top features we discovered about Studybay. Still, you can choose the expert you deem fit to handle your project. Better yet, you don’t have to base your judgment on their scores, reviews, and ratings alone.

Finding an Expert in Studybay

Tasks are handled by experts who the portal claims it sources from some of the world’s top universities. According to Studybay, some of these specialists are university professors, independent researchers, practicing scientists, writers, freelance journalists, and thousands more from different academic fields with different academic levels.

Once we hit the “Meet Experts” button, we were directed to a screen Studybay calls the “auction.” Here, you can review specialists qualified to handle your task with their reviews, ratings, and bid price for the project.

What stood out for us was the unique live chat feature that allowed us to start talking to these experts before handing over the assignment to either of them. Studybay states that this feature allows the student to vet the preferred candidates further and settle on a professional they’re confident will deliver.

Apart from their reviews and ratings, you can see the number of projects each expert has completed for the subject of your task out of the total number of projects they’ve handled. 

We found this metric useful in judging the writer’s proficiency in the subject matter. The more projects on the subject they’ve handled, the more likely they’ll deliver a well-researched, well-written paper. 

Experts can start a chat with you as well. They’ll typically do this when they require extra information that might’ve been omitted in the task description or attached file with the professor’s or tutor’s instructions. 

Bids for our project came up almost instantly. Within a few minutes, we were spoilt for choice over which specialist best suited our project. And true to Studybay’s statement, the live chat feature helped us significantly narrow down to the best choice. 

Nonetheless, we were very satisfied with the quality of bids that came our way.

Selecting an Expert and Payments

Once we settled on an expert, we were prompted to make a payment before the process began. Studybay offers two payment options.

First, you can pay a 30% deposit before the expert can start work and clear the remainder once the job has been delivered and you’re satisfied with the output.

Second, you can pay the full amount and have the specialist start right away and deliver without further payments.

Both options are quite good and safe for a couple of reasons. Firstly, the specialist only receives their cash after they’ve completed the job. Studybay only holds it for the period they’re working on the assignment.

Secondly, Studybay uses reputable payment gateways to handle and process all payments. This includes Maestro, Mastercard/Visa, PayPal, and GooglePay.

The payment also occurs over a secure SSL-encrypted channel that ensures your payment or banking details are not exposed to adversaries. 

Working on Orders

After completing the payment, our assignment transitioned into the “in progress” stage, where the specialist worked on our assignment.

This is where we further appreciate the platform’s robust chat feature. 

We maintained constant communication with our writer, getting regular updates on the task’s progress and bottlenecks and providing further instructions and clarifications. During this phase, the expert’s great communication skills stood out, making it easier for us to work together.

We were quite impressed with the professional who wrote and delivered the final draft well before the deadline for the final review.

Performing the Final Review, Requesting Edits, and Accepting the Job

Once the specialist is satisfied with their draft, the task transitions into the “under warranty” phase. Here, we could accept the final draft or request edits.

Using the term “warranty” is not a fluke.

Studybay offers an actual warranty on projects for a limited time. This means you can receive a full refund within the warranty period if the specialist fails to deliver as you want. 

You can also request edits for free at this phase. The expert must modify the draft until it satisfies your requirements.

Alternatively, you can accept the submitted piece and reward the specialist with a bonus payment of your choosing. We took this option straight away since the job done by the academic writer was exemplary. We could also give them a review and rating on the same page. 

Since we accepted the task, the portal moved it to the “Completed” status.

Overall Work Performance Quality

Based on our experience hiring a professional, talking to them, and getting our work done, Studybay has qualified professionals who have been carefully screened and offer quality services.

The landing page states that the company verifies each expert’s academic and professional qualifications are not fake and subjects them to a skill test to ensure they can deliver as promised. Also, each specialist is rated using AI tools that take their reviews and ratings to decide how skilled and reliable they are.

Our readers who sent works to perform this review shared similar sentiments. The jobs were done professionally, accurately, and delivered on time. You could tell that the person who handled the job was academically proficient in the subject matter.

Also, all jobs were automatically checked for grammar and plagiarism. Therefore, our paper  was guaranteed to be original, but we ran them through our checkers. Amazingly, none brought back a hit for grammatical mistakes or plagiarism.

Studybay notes that its tools are automated and AI-powered, which helps greatly reduce the delivery time for the projects.

Our Full Take on the Experts and Authors on Studybay

This is how Studybay fully describes its experts.

After running our projects and several from our readers through the site for this review, we can confidently agree that this claim holds water. 

The academic and regional diversity of Studybay’s pool of specialists is perhaps its most significant strength.

According to our readers’ reviews of Studybay, specialists are not only U.S.-based. They recruit worldwide, in roughly over 100 countries, in each academic field. These professionals can handle school, college, and university assignments.

Moreover, the experts don’t just work to deliver your assignment. Since they’re experienced professionals in the field, they go as far as lending assistance, helping you learn one or two things about the task while they’re working on it.

Therefore, you’ll get works that you can confidently explain in front of the class. 

Money-Back Guarantee

Studybay offers a money-back guarantee tied to its warranty service. You’re eligible for a full refund, not just if the work delivered did not satisfy you. If the specialist fails to meet their deadline, you can request a complete refund.

Bundled with these privileges are free edits that you can request on the draft submitted by the specialist. However, these options can only be exercised if your project is under warranty. Thankfully, Studybay offers it for every assignment you start on the site,

If you were dissatisfied, you can also negatively rate and review the writer, explaining why you had to request a refund. Such reviews also help Studybay determine the reliability of the specialists and the changing quality of the assignment they’re delivering.

Prices and Discounts

Pricing in Studybay is pretty much straightforward. When we created our task, we had each expert specify their bid price for the assignment, written in a large green font to the right of their bid. Therefore, we had the flexibility of choosing the right balance between price and rated performance, allowing us to get the best value out of our task.

This flexibility and value for money is something we’ve rarely encountered on other platform reviews.

The discounts applied are also straightforward. At the checkout screen, you can add a promo code you may have been given by the portal and have the discount applied to your current purchase.

Studybay is very generous with discounts. One easy way to get several discounts is by joining their referral program, which awards you $20 for every friend you introduce to the platform.

Online Studybay Customer Reviews

So, what are people saying online about Studybay? For the most part, very positive reviews and feedback. 

Students interacting with the platform have reviewed it on sites such as Trustpilot, Reddit, Sitejabber, Reviews.io and many more. Here’re screenshots of a few we stumbled upon.

So, is it all rosy? Well, not really. You can find a few negative Studybay reviews on these sites, thus the non-perfect score of less than 5/5. However, most of them should be taken with a pinch of salt.

For instance, this particular negative Studybay review on Reddit turned out to be an ad campaign by a competitor. 

You can see the link to their writing help website below the study bay review.

Further visiting the user’s profile page confirmed this was a spammed review. They have more links to the alternative service, making us question whether their review remarks on the website were honestly founded.

Nonetheless, Studybay is not perfect. But, from our experience and that of other users, it’s one of the best platforms you can go to for academic writing needs.

Other Studybay Services

Studybay doesn’t just write papers. Other services include the Studybank and Studybay Business.

The Studybank allows students to monetize work they’ve completed or download highly-rated templates to use on their tasks. According to the website, it already has over 50,000 projects with an average grade of 97%.

The Plagiarism Checker can check your work for plagiarism using a powerful, AI-powered tool. The tool gives results quickly and is free to use.

Final rating

/5
Summary
Writers 4.8
Mobile friendly 5
Customer service 4.6
Company trust 4
Price 3.5
Plagiarism 3

Frequently Asked Questions

Is Studybay Legit?

Studybay is not a scam. Instead, Studybay is a trustworthy assignment help site trusted by millions of students for their school assignments. The platform was founded in 2011 and has over 50,000 experts across 100 countries.

Is Studybay a Scam?

Studybay is a legit service created to aid students with their homework by providing essays, book reviews, and other writing and editing services.

Is Using Studybay Cheating?

Studybay doesn't condone cheating or fraud. Writers suspected of such can get banned from the platform.
Instead, it's a platform built to offer academic assistance to students who're tied from personally attending to certain school assignments.
One way they prevent cheating is by running every assignment through a plagiarism checker that ensures the work provided is not copied.

Is Studybay Legal?

Studybay is not an illegal provider to use for academic help. Studybay is a legal service designed to provide education services and develop innovative solutions for education worldwide.

What Exactly Does the Plagiarism Checker Do?

Studybay's Plagiarism Checker ensures the submitted paper is unique. Therefore, it detects copied pieces of work, shows you the sources, and gives tips on improving them.

Why Should You Choose Studybay Over Other Online Writing Companies?

Studybay is a real gamechanger, built around honesty and delivering quality work. Therefore, the company goes to great lengths to verify experts and offer money-back guarantees.

Is Studybay Safe?

Studybay is a safe platform to use that's built around data privacy. You can get help and remain anonymous. Moreover, the platform doesn't sell data to third parties without consent from the owner.

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